Privacy Policy

At Spotlight Costumes Ltd we are committed to protecting your privacy and we keep to the data-protection laws of the UK. The following policy explains how we use any information we collect about you and forms part of our business terms.

This privacy policy covers

·  visitors to our website

·  customers who purchase goods or services from Spotlight Costumes Ltd

Website Visitors

You can visit our website and browse without providing your name and contact details.

You may choose to provide your contact details

·   if you submit a contact form

·  you create an account or log in to a secure area.

Customers

If you buy products or services from us, we may use your personal information to

·  respond to your enquiries

·  provide tailored communications

·  process your order

·  track activity on our site

·  link with social media sites

·  tell you about any important changes to our services

·  manage deliveries, returns and refunds

·  keep you informed of our services and products.

We will keep your information for as long as is needed for legitimate business reasons as described above.

Links to other websites

Our website may have links to other websites. Using these links will make you leave our website, therefore if you use these, you do so at your own risk and these will have their own privacy policies.

Cookies

Some of our web pages utilise "cookies". A "cookie" is a small text file that may be used, for example, to collect information about web site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them or to remove them.

Some cookies are necessary for the operation of our website. If you choose to block them, some aspects of the site may not work for you. Non necessary cookies are only set when you have given your explicit consent to their use. Such cookies include those set by our statistics package Google Analytics.

Social Media

Communications made through external social media platforms that we use are at your own discretion and these sites will have their own privacy policies.

Legal reasons for using your information

Some of the information that we collect is provided voluntarily and therefore with your permission.

If you buy from us, the information we collect is necessary so that we can fulfil the contract between us.

The rest of the information that we collect is used for legitimate business purpose including

·  to keep in touch with our customers

·  provide online account management

·  monitor the use of our website and social media facilities and make improvements

·  protect and defend our rights

Service Providers

We ask service providers to run our website and IT systems and also have a number of suppliers.

We will only share your personal information with these companies should they need to deliver a service on our behalf and we will put in place secure ways that your information will be protected.

How we protect your information

We must protect the information that you share with us and will take appropriate measures to collect and store this safely.

Unfortunately, we cannot guarantee the transmissions via the internet. However, once we have received your personal information then we will take appropriate measures to protect this.


Your rights

If you have an online account you can access and update your personal information.

You can ask us for details of the personal information that we hold about you.

If you think that your information is incorrect then please contact us at the details below.

You may also have the following rights

·  In certain circumstances, you may ask us to restrict / delete your personal information and request a copy of your personal information


If you have a question about this privacy policy or you want to exercise your rights, please contact us at

Spotlight Costumes Ltd

Unit 32 

Ellough Industrial Estate

Beccles

Suffolk

NR34 7TD


01502 217007


sales@spotlightcostumes.co.uk



Back to Top